Leaders are called upon in today's society to be sensitive to and aware of the needs of their workforce. In many instances, these needs transcend the professional requirements of getting the job done. Oftentimes, the employees are dealing with needs that invole personal relationships between and among co-workers based on cultural difference.
Thompson, Sherwood, "An Innovative Approach to Cultural Competence Organizational Leadership: The Intercultural Personal Development" (2013). Educational Leadership and Policy Studies Faculty and Staff Research. Paper 10.