Graduation Year

2017

Degree Type

Open Access Capstone

Document Type

Capstone

Degree Name

Doctor of Nursing Practice (DNP)

Department

Nursing

Department Name when Degree Awarded

Baccalaureate and Graduate Nursing

First Advisor

Donna J. Corley

Department Affiliation

Nursing

Second Advisor

Nancy G. Owens

Department Affiliation

Nursing

Abstract

Americans 65 and older are the growing at an unprecedented rate. Older adults with complex needs are outpacing the number of healthcare providers equipped to care for them. In preparation for implementation of Chronic Care Management (CCM) service, it will be important to engage staff and motivate participation through planned education and training. The purpose of this project was to implement a staff training that included increasing basic knowledge of the CCM program and participant knowledge of age-based competency principles. A pretest posttest design evaluated participants (N=31) who attended the Older Adult Sensitivity Training (OAST) program. Knowledge was measured using an updated version of Palmore’s Facts on Aging Quiz (FAQ) and summary questions developed to provide an overview of CCM services. There was a significant increase in CCM scores (p=.000) between the pre test (M=3.19, SD =.98) and post (M=4.65, SD = .75). There was no significant difference in mean FAQ scores between the pretest (M=33.10, SD=3.42) and the posttest (M=33.39, SD=3.70). Results from this project support a need to develop and implement educational programs for members of the healthcare team who are caring for older adults to improve patient outcomes and reduce healthcare costs.

IRB Approval Number (if applicable)

000945

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