Graduation Year

Winter 12-3-2022

Document Type


Degree Type

Open Access Capstone


In the field of social work case management is an integrative process used by a social worker to meet a client’s complex needs by arranging for a client to get access to multiple services. Social workers in this role assess, make arrangements, coordinate, evaluate, collaborate, and advocate to ensure clients specific needs are met. Case management serves as an essential component of competent professional social work practice. Social workers in this role serve as members on an interprofessional team and may service a variety of settings such as hospitals, schools, healthcare facilities, shelters or residential setting, or even in private practice capacity (Case Management Standards Work Group, 2006). The foundation of Social Work stands in these core values: service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. Professional Case Management embodies each of these values in some capacity. It is important that this role be incorporated in residential settings as clients lives have been disarrayed in some form therefore they are more vulnerable and will greatly benefit from having a social worker advocate for and guide them. Case management allows that client to embrace self determination, make connection with others, feel empowered in their journey, build skills, improve physical, emotional and mental wellbeing, and evolve individually.

First Advisor

Ann M. Callahan

First Advisor Affiliation

Social Work

Included in

Social Work Commons