Date of Award


Degree Type

Open Access Thesis

Document Type

Master Thesis

Degree Name

Master of Science (MS)



First Advisor

Jaime B.Henning

Department Affiliation



The approximately two million residents in nursing homes are nearly totally dependent on the care they receive from the nursing homes' staff. The quality of care ranges from excellent to substandard, and the goal of this project is to understand how the top administrators' personality is related to the quality of the facility. Very little research has been done from an organizational psychology perspective on how to improve the care that residents receive in nursing homes. To help address this problem, I examined the relationship between administrator personality factors (measured by Predictive Index) and nursing home quality (measured by the Center for Medicare and Medicaid Services Five-Star Ratings). Administrators from 107 Florida nursing homes completed the Predictive Index, and these scores were correlated with the Center for Medicare and Medicaid Services ratings. The factors of extraversion and patience were most strongly correlated with nursing home quality.

Included in

Psychology Commons