Cole, A., Judd, C., and Marcum, B. (2016). "Partner in the process: Redefining reference to create an integrated educational experience." In L. A. Ellis (Ed.), Teaching reference today: new directions, novel approaches (33-48). Lanham: Rowman & Littlefield.
Partner in the Process: Redefining Reference to Create an Integrated Educational Experience
Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google and the Internet, but also other technological advances afford users online access to a plethora of content, free and proprietary. This evolution has also caused a shift in the theories and practices (especially, core functions and values) of reference and information services as library schools seek greater alignment with practitioners and libraries on the forefront of these changes.
As academics and practitioners work together to educate library students on the kinds of changes happening in reference and information services, they are rethinking their curriculum and assignments to incorporate real-world challenges adaptive to user needs. Likewise, libraries may work through their regional library consortia to plan professional development workshops or training sessions to teach new skills and methods of approach required for such changing services.
Teaching Reference Today: New Directions, Novel Approaches