Community Banks Navigate FinTech Partnerships: Enhancing the Customer Experience while Mitigating Risks Involved
Fintechs, or financial technologies, have proven to be a valuable addition to society. They have responded to consumer demands with the emergence of new start-up companies that provide both financial services and technological improvement. With their growing popularity and success, it has led many banks to collaborate and form partnerships with a variety of different FinTech firms. Community banks, in particular, have utilized these partnerships to their advantage. To evaluate these partnerships, five community banks were studied in relation to their partnerships with FinTech firms. These banks include Cross River Bank, Republic Bank of Louisville, The Peoples Community Bank, Republic Bank of Chicago, and Citizens Bank of Edmond. This evaluation will allow a better understanding of why these partnerships form and how they function. This consideration will bring awareness to banking consumers and allow them to make smart decisions, as well as allow other community banks to witness how these partnerships are able to benefit both parties along with banking customers.
Semester/Year of Award
Mentor Department Affiliation
Restricted Access Thesis
Department Name when Degree Awarded
Accounting, Finance, and Information Systems
Ross, Taylor, "Community Banks Navigate FinTech Partnerships: Enhancing the Customer Experience while Mitigating Risks Involved" (2021). Honors Theses. 814.