Graduation Year
2015
Degree Type
Open Access Capstone
Document Type
Capstone
Degree Name
Doctor of Nursing Practice (DNP)
Department
Nursing
Department Name when Degree Awarded
Baccalaureate and Graduate Nursing
First Advisor
Mary Clements
Department Affiliation
Nursing
Second Advisor
Catherine Lynn Velotta
Department Affiliation
Nursing
Third Advisor
Mary DeLetter
Department Affiliation
Nursing
Abstract
Nurse managers face many challenges in today's healthcare environment including how to retain staff. The purpose of this capstone was to give tools to nurse managers on specific units to develop techniques for shaping a positive culture making a difference for the nursing staff, patients, families and others on the nursing units. Culture-shaping tools were taught to five nurse managers after completion of a pre-assessment survey by bedside nurses to determine if the behaviors of the nurse managers could impact the nurse satisfaction and improve retention. Nursing staff were queried for effectiveness in nurse satisfaction after the nurse managers had 30 days to practice the use of culture shaping tools. The setting for the capstone was a 217-bed community hospital with the following units chosen to participate: Emergency Department, Pain Center, Telemetry Unit, Medical Surgical Unit and Intensive Care Unit. Data were collected from a convenience sample of RNs using a pre- and post-Revised Human Resources Survey (RHRS). All RNs under the supervision of the participating nurse managers (n=144) were invited to complete the pre- and post- RHRS to evaluate the effectiveness of the tools taught to the nurse managers. RHRS surveys were completed by 26 nurses pre-education and 19 nurses post-education. Although each item's mean score increased after nurse managers implemented culture shaping tools, independent t-tests indicated that the changes were not significant. However, eta squared calculations indicated a small magnitude of effect for each item. Nurse managers can create a positive culture on their nursing units by practicing culture-shaping behaviors.
Copyright
2015 Deborah Bryant
Recommended Citation
Bryant, Deborah, "The Nurse Manager's Leadership and Nurse Satisfaction" (2015). Doctor of Nursing Practice Projects. 16.
https://encompass.eku.edu/dnpcapstones/16
