User Perspectives on the Service Delivery of Complex Power Wheelchairs

Authors

• Amanda Balser, Eastern Kentucky UniversityFollow
• Dana Howell, Eastern Kentucky UniversityFollow
• Shirley P. O'Brien, Eastern Kentucky UniversityFollow

Author ORCID Identifier

0000-0002-9476-9261

Department

Occupational Science and Occupational Therapy

Document Type

Article

Publication Date

Winter 12-30-2020

Abstract

The purpose of this study was to explore users’ perspectives on power wheelchair service delivery and understand their involvement in the equipment trial and selection process. Five power wheelchair users participated in. Responses and interview data analysis supported four main themes describing variability in the evaluation practices of the provider team, how consumers’ participation goals were impacted by equipment usability, consumer involvement in equipment selection influenced satisfaction, and illustrated the complexities in the service delivery process. The conclusion suggests consumer involvement in the trial and selection process may contribute to power wheelchair outcome usability, satisfaction, and occupational engagement.

Recommended Citation

Balser, A. E., Howell, D. M., & O’Brien, S. P. (2021). User Perspectives on the Service Delivery of Complex Power Wheelchairs. Occupational Therapy In Health Care, 35(1), 57–74. https://doi.org/10.1080/07380577.2020.1862442

Journal Title

Occupational Therapy in Health Care