Department
Libraries
Document Type
Conference Presentation
Publication Date
1-2016
Abstract
A case study that explores using Springshare's LibAnswers customer relations management software to support electronic resource ticket tracking and workflow management in libraries.
Recommended Citation
Smith, Kelly. Panelist, ALCTS Electronic Resources Management Interest Group Meeting. “LibAnswers: A Solution for eResource Ticketing and Workflow Management,” American Library Association Midwinter 2016, Boston, MA, Jan 2016.
Conference Name
American Library Association Midwinter Conference