University Presentation Showcase: Undergraduate Division
Bridging the Gap: Factors Affecting College Students' Use of University Health Services
Presenter Hometown
Walton, KY
Major
Biomedical Sciences
Department
Biological Sciences
Degree
Undergraduate
Mentor
Dr. Lisa Middleton
Mentor Department
Biological Sciences
Recommended Citation
Rudolph, Courtney, "Bridging the Gap: Factors Affecting College Students' Use of University Health Services" (2025). University Presentation Showcase Event. 27.
https://encompass.eku.edu/swps/2025/undergraduate/27
Abstract
Access to healthcare is a critical issue for college students, yet many face barriers to utilizing university health services. This study examines factors influencing students' use of campus healthcare, focusing on perceived accessibility, awareness, and attitudes. Using open-ended surveys and an in-depth interview with the student health coordinator, the research explores student perspectives and institutional efforts to address these challenges. Findings indicate that while many students are aware of available services, there is a significant gap in understanding the full range of services offered. Additionally, students report feeling overwhelmed by the perceived complexity of the healthcare system on campus and express a lack of trust in the effectiveness of the services. The study also highlights students' preference for off-campus healthcare providers due to perceived quality of care and confidentiality. By identifying these barriers, the research calls for improved communication, clearer information about service offerings, and initiatives to build trust in campus health services. This work contributes to understanding healthcare access in higher education and offers actionable strategies for institutions aiming to enhance service utilization and improve student health outcomes.
Presentation format
Poster
Bridging the Gap: Factors Affecting College Students' Use of University Health Services
Access to healthcare is a critical issue for college students, yet many face barriers to utilizing university health services. This study examines factors influencing students' use of campus healthcare, focusing on perceived accessibility, awareness, and attitudes. Using open-ended surveys and an in-depth interview with the student health coordinator, the research explores student perspectives and institutional efforts to address these challenges. Findings indicate that while many students are aware of available services, there is a significant gap in understanding the full range of services offered. Additionally, students report feeling overwhelmed by the perceived complexity of the healthcare system on campus and express a lack of trust in the effectiveness of the services. The study also highlights students' preference for off-campus healthcare providers due to perceived quality of care and confidentiality. By identifying these barriers, the research calls for improved communication, clearer information about service offerings, and initiatives to build trust in campus health services. This work contributes to understanding healthcare access in higher education and offers actionable strategies for institutions aiming to enhance service utilization and improve student health outcomes.
